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Cringleford Surgery
Reviews Summary
3 out of 5 stars
Based on 99 reviews
Review data
-
5 star reviews
- 33%
-
4 star reviews
- 16%
-
3 star reviews
- 18%
-
2 star reviews
- 7%
-
1 star reviews
- 25%
Share your thoughts
If you’ve used this provider or branch, share your thoughts with other service users.
Recent reviews
I have to say the ladies on reception are 100% lovely, especially Bryony who has helped me a lot. It's difficult to get an appointment, you don't feel like they're there and waiting. Really I have no complaint though.
I'm new so I've not had an appointment yet but the registration process was easy, I did it online. I've come here today to chase a repeat prescription for my son which the chemist told me wasn't ready. I found out it hadn't been signed-off by the doctors. It wasn't clear on their website how to do repeats for children so I called and was told to come in. I'm wondering if I'll have to do this every month?
... than my last place.
They're terrible! I've got to wait five weeks to have a medical for work which I've just paid ÂŁ180 for. This means there will be a time where I won't be allowed to work so I'm losing money until it's done. She told me there's nothing they can do about it, there's a waiting list. Trying to get an appointment for anything is terrible.
The nurse was absolutely amazing today. She really looked after me, put me at ease and took the time to explain everything. I don't have any issues with here at all.
The blood test today for my wife was OK and was a follow-up from a GP appointment. We booked online which was easy and waited about a week. I'm not very happy about how long it took for my wife to see the GP though as she was struggling with abdominal pains. We requested it online and it took about a month.
Most of them are alright, but sometimes it can be a bit difficult. I suppose it's mostly alright.
... ful. The problems I've had with the surgery make me feel like I can't be bothered and I give up.
I have recently moved from this surgery to another because of the poor service. I was slightly late for an appointment because of roadworks and they told me I had missed it and would have to re-book. They were also making assumptions about my health and not looking at everything. They are too keen to give you meds.
I do seem to get an appointment when I want one usually within two weeks. They seem pleasant enough but if you want a private word at reception it is very awkward with people around. I am also very confused by fact that I am using an external app to see doctors notes and I don't understand all the coding on the app. I think it's the NHS app
Reviews Summary
3 out of 5 stars
Based on 99 reviews
Review data
-
5 star reviews
- 33%
-
4 star reviews
- 16%
-
3 star reviews
- 18%
-
2 star reviews
- 7%
-
1 star reviews
- 25%
Share your thoughts
If you’ve used this provider or branch, share your thoughts with other service users.