Main Hospital

Main Hospital

Address: Kings Lynn, Norfolk, PE304ET
The Queen Elizabeth Hospital (QEH) has circa 500 beds 28 wards and serves a population of around 331000 people who are living in Norfolk Cambridgeshire and Lincolnshire.

Reviews Summary

4 out of 5 stars

Based on 301 reviews

Review data

5 star reviews

54%

4 star reviews

23%

3 star reviews

10%

2 star reviews

4%

1 star reviews

9%

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Recent reviews

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Anonymous User - Collected By Engagement Team

November 12, 2025

3 out of 5 stars

Good they keep an eye on us
I have not had a bad experience here. They are running late today but it is good we have a neurology appointment and good they are keeping an eye on us. I am impressed to have a follow up.
The staff are alright and the staff at the outpatient reception desk were good at directing us.
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Anonymous User - Collected By Engagement Team

November 12, 2025

4 out of 5 stars

I liked the text appointment reminder
I liked the text appointment reminder, I think that's a good idea. In the past I have missed an appointment because the letter did not arrive in the post in time.
I found it difficult to find an accessible parking space today but I did in the end.
I think they have looked after me very well in outpatients, I can't knock it. It is just a check up today and it has been good so far.
There is probably some room for improvement at the hospital but there is only so much they can do without a new h
... ospital.
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Anonymous User - Collected By Engagement Team

November 12, 2025

4 out of 5 stars

Good today
Overall today was good. I followed a link to an electronic letter which told me about my appointment and where to go. I then got a text reminder which was also good.
It's all been okay today, it's been good.
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Anonymous User - Collected By Engagement Team

November 12, 2025

5 out of 5 stars

Wonderful
Everything has been good today and I have had all the information I needed.
I came by hospital transport and they dropped me at the main entrance and that was at my request. It has all been wonderful everything good.
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Anonymous User - Collected By Engagement Team

November 12, 2025

5 out of 5 stars

Very efficient and friendly
All very good. I had a letter in the post and a text message with a link.
It was easy to find outpatients even the fist time I came. I went to the main entrance and the people at reception told me where to go. The appointments usually run to time and it seems very efficient. The staff are very friendly.
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Anonymous User - Collected By Engagement Team

November 12, 2025

5 out of 5 stars

Apart from parking, very good.
I would give five out of five for the department but only two out of five for the parking situation. I came with the patient so I could drop them off and then park so they would not be late. There was also a queue at the parking machine with people in front of me having difficulty.
Apart from parking everything else about the appointment has been very good.
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Anonymous User - Collected By Engagement Team

November 12, 2025

5 out of 5 stars

Staff are very helpful
I had a letter about my appointment and it gave me all the information I needed. I came in at the main entrance which worked fine. I have not had to wait long for my appointment and the staff are very helpful. I am very pleased.
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Anonymous User - Collected By Engagement Team

November 12, 2025

5 out of 5 stars

Great, very satisfied
I did get a bit confused when I first arrived as I went to the wrong bit of the hospital but that's because I didn't read my letter. However they were very good and directed me back to here. It's great, just great and I am very satisfied with how everything is. Stephanie is very good, she is good at talking to me and putting me at ease. She is good at her job. I have no complaints at all.
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Anonymous User - Collected By Engagement Team

November 12, 2025

5 out of 5 stars

Very helpful staff
I had a letter about this appointment and it told me where to come. I came to the outpatient entrance and they told me to to come to the nurses desk in the department. I didn't understand why I had to check in twice but it was easy to check in. The staff are very nice and very helpful.
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Anonymous User - Collected By Engagement Team

November 12, 2025

4 out of 5 stars

Parking and drop off not easy
This is our first visit to the outpatients and whilst it is good once you are here the parking and drop off was not easy. First we could not find an available blue badge space so I had to drop off at the main entrance and leave the patient seated on their own in the reception area. I then parked in a normal space but didn't see the blue badge validation sign until I was on my way back to reception. The letter from the hospital about the appointment was fairly good but more information about par ... king would have been helpful.