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Qeh Patient Advice And Liaison Service (pals)
The patient advice and liaison service (PALS) works closely with staff across the hospital to answer questions or resolve any concerns promptly.
The service aims to:
- listen to, advise and support patients, their families, carers and staff
- act independently to help resolve issues
- provide information on NHS services, social services, voluntary organisations and independent advice services
- signpost you to appropriate organisations who can help you
Reviews Summary
1 out of 5 stars
Based on 1 reviews
Review data
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5 star reviews
- 0%
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4 star reviews
- 0%
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3 star reviews
- 0%
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2 star reviews
- 0%
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1 star reviews
- 100%
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Recent reviews
PALS, Legal Services and Executive Management really don’t care about the distress they cause patients who have cause to complain or raise a concern.
Reviews Summary
1 out of 5 stars
Based on 1 reviews
Review data
-
5 star reviews
- 0%
-
4 star reviews
- 0%
-
3 star reviews
- 0%
-
2 star reviews
- 0%
-
1 star reviews
- 100%
Share your thoughts
If you’ve used this provider or branch, share your thoughts with other service users.