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Bowthorpe Health Centre
Reviews Summary
4 out of 5 stars
Based on 33 reviews
Review data
-
5 star reviews
- 39%
-
4 star reviews
- 18%
-
3 star reviews
- 18%
-
2 star reviews
- 6%
-
1 star reviews
- 18%
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If you’ve used this provider or branch, share your thoughts with other service users.
Recent reviews

2 stars is generous. I have always been healthy but moved here as documents had been lost. The first time I came for an appointment here I had a lump not knowing what it was, the doctor laughed at me and said "that's a cancerous lump right there". I don't like coming back here now, it was pretty disgusting. I would rather go to the hospital than here and I hate the hospital. It's bang out of order. Since then I have only been using the surgery to order repeat prescriptions.

... s I didn't need a blood test. I have now been made an appointment to see a doctor in a couple of days so I will be coming back Thursday to see a doctor. However the appointment is not with my preferred doctor which the original one was so I will now have to explain my medical problems all over again. I am grateful for the appointment but it seems the service is not as good as it used to be.

We arrived 20 minutes late for the appointment and they saw us anyway. We had the wrong time on our calendar but they were so kind. They were kind enough to see us.

I can never get an appointment and the doctors don't listen to me. I'm not getting the care I need. The hospital has written to the surgery over 2 weeks ago to let them know about some medication I need and I still haven't got it.

They are very good, fast and efficient. I am very happy with the system here. They are also very kind.

Always five out of five. They are friendly and professional. Booking an appointment online or by phone is good. They are always very good.

I have an appointment time and date written on a card that they gave me. It does not indicate it is a telephone appointment so I have just turned up to be seen in person. I have just been told by the receptionist that they will call me so I'm now going back home and just hope they call. It used to be perfect here.

Don't often come, maybe haven't been for a year. It was a good appointment, they gave adequate time to listen to my concerns, and referred me for various tests. Very professional and Very engaged.

On the whole very happy. When needed I have been able to get appointments. Not a 5 due to some communication issues with a particular GP. Every other member of staff is lovely.

They are always responsive, which I understand to be contrary to others experiences. I don't struggle to get appointments. If its emergent they're very good and issues are resolved within 24/48 hours.
Reviews Summary
4 out of 5 stars
Based on 33 reviews
Review data
-
5 star reviews
- 39%
-
4 star reviews
- 18%
-
3 star reviews
- 18%
-
2 star reviews
- 6%
-
1 star reviews
- 18%
Share your thoughts
If you’ve used this provider or branch, share your thoughts with other service users.