Hunstanton Medical Practice

Hunstanton Medical Practice

Address: Valentine Road, Hunstanton, Norfolk, PE365DN

Reviews Summary

4 out of 5 stars

Based on 49 reviews

Review data

5 star reviews

41%

4 star reviews

31%

3 star reviews

12%

2 star reviews

6%

1 star reviews

10%

Share your thoughts

If you’ve used this provider or branch, share your thoughts with other service users.

Recent reviews

Random Avatars

Anonymous User

5 out of 5 stars

Always very kind, caring and do their best to help
Dr Shaikh always listens and supports. The staff are all very caring
  • Vida Healthcare (Hunstanton Medical Practice)

    Thank you for taking the time to post your positive feedback. We are pleased you had a good experience on your visit to the practice which we shall gladly share with the team. Thank you Vida Healthcare

Random Avatars

Anonymous User - Collected By Engagement Team

4 out of 5 stars

Very helpful staff
Decent staff and very helpful. I can get an appointment when I need one. I think it's a whole NHS problem but it is difficult to get a vaccine as you are restricted to where you can go.
Random Avatars

Anonymous User - Collected By Engagement Team

3 out of 5 stars

There are some really good staff
There are some really good staff. The tablet lady is really helpful. However it is inconvenient to have to call at 8 in the morning to get an appointment. It would be better if you could ring at anytime.
Random Avatars

Anonymous User - Collected By Engagement Team

5 out of 5 stars

A super experience
I have had a really super experience today. I saw the nurse for an annual review and they were so lovely and helpful.

Things were explained well and it felt like I was talking to a friend. The one thing I would say though is, I just wish you could see a doctor face to face.

I find phone calls a bit off putting. I find it easier to ask questions face to face.
Random Avatars

Anonymous User - Collected By Engagement Team

5 out of 5 stars

Overall it's good
It is good overall but getting an appointment can be a problem. Sometimes I have practically given up.

However I have been seen today by the physio and been given some information which will hopefully be helpful. Recently I saw another member of staff for an appointment and it would have been helpful if they had said who they were and what they did.

I didn't know if they were a nurse, a doctor or someone else.
Random Avatars

Anonymous User - Collected By Engagement Team

5 out of 5 stars

They always look after me
I'll give them the best rating because they look after you. I do make mistakes sometimes and mess them about but they always look after.
Random Avatars

Anonymous User - Collected By Engagement Team

4 out of 5 stars

It's good, but I do have some concerns
I do think it is generally good but I do have concerns about being able to get timely appointments. I don't think it is good to have to tell someone on the front desk what is wrong with you.

I know when I need to see a doctor. The reception has improved and the team are now more welcoming.

I have recently been referred to the hospital but there is a 22 week wait for an urgent referral. This means I now have an anxious wait.
Random Avatars

Anonymous User - Collected By Engagement Team

4 out of 5 stars

Generally this surgery is very good
Generally I am very happy here and the surgery is very good. I can usually get an appointment but they do seem quite busy and you do have to wait sometimes.
Random Avatars

Anonymous User - Collected By Engagement Team

5 out of 5 stars

Today was very good
I called this morning and got an appointment for today. I saw the physio and was very pleased with the advice I was given.

However sometimes it is less good as it can be difficult to get an appointment with a doctor. I don't think there are enough doctors for the number of people.

Generally I am pleased to get an appointment and I don't mind who it is with as long as they can help.
Random Avatars

Anonymous User - Collected By Engagement Team

2 out of 5 stars

Not enough GPs
They don't have enough GPs. Its usually difficult to get an appointment but today I did get one and was happy with the advice I was given. Overall though I don't think its that good. The staff are fine when you get here but getting the appointment is difficult.
Showing 1 to 10 of 49 results