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I think it's okay. They are there if you need them. I don't come very often.

They are helpful and they always do what they can for you. They do the best they can in the circumstances.

The doctors are perfect, but the locum not so good. I was sent home with an infection which needed treating. Getting an appointment is difficult. Parking is an issue as the disabled spaces can be blocked.

They are gradually improving, it has been much better recently. Its easier now to get an appointment.

However, when you phone they say they will call back and they don't always do that. I think I should be having 6 monthly checks for a condition but these are not happening.

The staff are incredibly polite and helpful. Some doctors are better than others, it depends who you see.

Sometimes they don't seem to listen and brush over what you say.

I find it difficult to make an appointment. I have to come to the surgery in person as they don't answer the phone.

I have a regular blood test and one time they called me to say they couldn't do it at The Hollies so I would have to travel to the Gayton Road surgery in Kings Lynn to have it. This was very inconvenient for me as it would be 2 bus journeys but I was lucky as a relative was able to give me a lift.

It seemed silly for a simple finger prick test to have to go so far when they usu ... ally do it here. I haven't always been here and it would be helpful for me and I'm sure others if there was a staff list on display in the surgery so it's easy to identify the people you are seeing.

Some of the staff are nice and you can get on with them but some do have a bit of an attitude and don't think you know anything, because you are the patient. I know my body best.

We are also having problems getting some of the drugs for my wife because supplies are limited. I think it's a cost issue.

I have always been here and they have helped me lots of times. I'm happy with the service.

Today was very quick. I called and got an appointment straight away.

I usually get an appointment when I want one. I feel looked after here and have annual check ups.

They help me to feel in control of my condition.

The are always polite and always helpful and good when you need them.

Overall I think it is generally very good. Staff are helpful and I've not had any problems.

I think this surgery is brilliant. It's all good