Norwich - Aylsham Road

Norwich - Aylsham Road

Provider: Well Pharmacy
Address: 323 Aylsham Road, Norwich, Norfolk, NR32AB

Reviews Summary

3 out of 5 stars

Based on 11 reviews

Review data

5 star reviews

27%

4 star reviews

36%

3 star reviews

9%

2 star reviews

0%

1 star reviews

27%

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Recent reviews

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Anonymous User - Collected By Engagement Team

April 17, 2023

3 out of 5 stars

Convenient
The pharmacy is very convenient, however a few times they haven't had all my of medication ready so I have to come back again later.
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Anonymous User - Collected By Engagement Team

April 17, 2023

4 out of 5 stars

Very quick
There have been a few times when they haven't had the items i've needed, but normally they're very quick.
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Anonymous User - Collected By Engagement Team

April 17, 2023

4 out of 5 stars

Lovely staff
Lovely staff. I use the Well app to order my medication and it often tells me the medication is ready to collect when it's not.
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Anonymous User - Collected By Engagement Team

April 17, 2023

5 out of 5 stars

Brilliant staff
It's wonderful, the staff are brilliant, efficient, and nice to chat to.
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Anonymous User - Collected By Engagement Team

April 17, 2023

4 out of 5 stars

efficient
When you go you know the staff, the consistency is nice. They're pretty quick and efficient. Sometimes the pharmacy is closed but it's not their fault.
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Anonymous User - Collected By Engagement Team

April 12, 2023

1 out of 5 stars

Often don't have what I need
They never have what I need. I don't think the staff are well trained and they are not always very helpful. There are often long queues out of the door and sometimes I think I should have brought a packed lunch for the wait.
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Anonymous User - Collected By Engagement Team

April 11, 2023

5 out of 5 stars

Very helpful staff
The staff are very helpful and the service is always quick.
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Anonymous User - Collected By Engagement Team

April 11, 2023

4 out of 5 stars

It's better than it was
The staff are very nice, although there are new people now. I think it is getting better. It's on the up. Previously there were long waits but it's better now.
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Anonymous User - Collected By Engagement Team

April 11, 2023

5 out of 5 stars

Always there for me
I order online and pick it up here at the pharmacy. It's always ready. The staff are always there for me. No complaints.
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Anonymous User - Collected By Engagement Team

February 28, 2023

1 out of 5 stars

often shut with no notice
I would give them 0 stars if I could, they make me wait 45 minutes, they are very rude. I never know when they are going to be open, they often shut with short or no notice.

There are always different pharmacists in there, one in particular is very rude I have no idea how she has kept her job. They made me wait 3 days once but I know it was their mistake as I heard them say they put it in the wrong basket.

They need to be shut, they make you feel so small.

It has been like this for a coupl
... e of years now
Showing 1 to 10 of 11 results