Swaffham - Market Place

Swaffham - Market Place

Provider: Well Pharmacy
Address: 38 Market Place, Swaffham, Norfolk, PE377QH

Reviews Summary

4 out of 5 stars

Based on 19 reviews

Review data

5 star reviews

37%

4 star reviews

32%

3 star reviews

21%

2 star reviews

11%

1 star reviews

0%

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Recent reviews

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Anonymous User - Collected By Engagement Team

April 24, 2023

3 out of 5 stars

No queue which is good
There is no queue which is good. However the state of the place is very run down and stock levels seem poor so a refurbishment and better stock would be an improvement.
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Anonymous User - Collected By Engagement Team

April 24, 2023

2 out of 5 stars

Less waiting would be good
There is often a queue and sometimes your prescription is not ready, even though you have received notification that it is. Sometimes you find it has not even been ordered. Once I was a week without my tablets. The staff are okay and sometimes it is good.
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Anonymous User - Collected By Engagement Team

April 24, 2023

5 out of 5 stars

Very patient people
The staff are very patient people, working hard. I have no complaints and they are much better than Boots
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Anonymous User - Collected By Engagement Team

April 24, 2023

5 out of 5 stars

Good at offering assistance
The staff are friendly and good at offering assistance. They always have a pharmacist available.
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Anonymous User - Collected By Engagement Team

April 24, 2023

3 out of 5 stars

Sometimes good, but not always
Sometimes they are good but not always. The stuff is not always in and once I was 5 days without my medication. Today they only have half my husband's prescription so we will have to come back.
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Anonymous User - Collected By Engagement Team

April 24, 2023

5 out of 5 stars

They treat you like a person
They treat you like a person and they are very helpful. It's good that it's local.
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Anonymous User - Collected By Engagement Team

April 24, 2023

4 out of 5 stars

Staff are very pleasant
The staff are usually very pleasant but they don't always have all the tablets and I keep having to come back. Some of the prescription can be missing so I need to come back. It would be better if it was all there together.
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Anonymous User - Collected By Engagement Team

April 24, 2023

5 out of 5 stars

It's fairly good
It was 5 star today and we found what we wanted as well. It's usually fairly good.
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Anonymous User - Collected By Engagement Team

April 24, 2023

4 out of 5 stars

Very friendly
They are very friendly but slow. There was a queue so I went to Boots who didn't have the tablets in stock so I've come back here. It seems a bit disorganised and something doesn't quite gel.
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Anonymous User - Collected By Engagement Team

April 24, 2023

4 out of 5 stars

The staff are very friendly
The staff are very friendly, but it takes ages. It seems to take 3 or 4 checks to see if the prescription is there. It's not so busy now but they need to speed up the process. The process needs to be faster.
Showing 1 to 10 of 19 results