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I had a blood test and ECG with an excellent nurse who was knowledgeable and friendly. My blood stopped flowing part-way through and she managed to get it going again to complete the test. My appointment was also on time.

It's not too bad. I ring them up and they see me if I need it. Sometimes I've had to wait quite a long time. I feel a bit overwhelmed sometimes when it's busy. The doctors are nice to me. They are understanding. There aren't any improvements that I can think of.

My appointment today was running very late and the receptionist spoke to each person waiting for that doctor to apologise and give a rough idea of how long it would be. Much appreciated.

I saw John the nurse practitioner today and he examined the problem thoroughly, was empathic and explained the options well.

Everybody is friendly and helpful and tries to do their best. Adelaide street is my normal surgery but recently I have been sent here.

I can drive so it's not too bad to get here but it does add an extra bit of stress on getting here, but it's fine. The doctor I saw today was 100 out of 100, she is the best doctor I have seen in years.

She was very thorough, didn't rush me and has booked in a double appointment for next time. The people on reception are lovely and helpful, the one on today i ... s brilliant.

You can't get through on the phone. I was 16th in the queue and it cut out and when I phoned back it was making strange noises, so I came down and the receptionist printed my results out for me, she was very helpful.

When you get seen everyone is good and there are no problems at all. I have had some very kind caring doctors who listen and make you feel at ease.

I lost my daughter a couple of years ago and one of the doctors just spent over 40 minutes just listening to me. It would be 4 and ... a half stars if it wasn't for the phonelines.

They do well with the kids when you can get them in. but I phoned at 8.

01 and didn't get through till 8.57, I was 25 in the queue.

If it was an appointment for me I would have given up and not bothered. Everything was sorted for him today and they have even booked in a follow up appointment on Friday which is awesome.

The reception team are lovely when you come in.

They always sort me out, I can get an appointment when I need one, I come down rather than phone. The staff are good, friendly and helpful and if they can do it for you they do.

I have never had any issues and I can't rate them highly enough for the care they gave my dad and brother. They always get the children in to be seen but sometimes it can be hard to get an appointment. It's good for me generally but sooner appointments would make it better.

Sometimes it's hard to get an appointment but other times there is no problem. If you explain what it is they normally fit you in if they can. Staff are very nice and polite. One doctor can be a bit brusque and it is well known among the patients but I have not seen them for a while.