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It's not too bad. I ring them up and they see me if I need it. Sometimes I've had to wait quite a long time. I feel a bit overwhelmed sometimes when it's busy. The doctors are nice to me. They are understanding. There aren't any improvements that I can think of.

My appointment today was running very late and the receptionist spoke to each person waiting for that doctor to apologise and give a rough idea of how long it would be. Much appreciated.

I saw John the nurse practitioner today and he examined the problem thoroughly, was empathic and explained the options well.

Everybody is friendly and helpful and tries to do their best. Adelaide street is my normal surgery but recently I have been sent here.

I can drive so it's not too bad to get here but it does add an extra bit of stress on getting here, but it's fine. The doctor I saw today was 100 out of 100, she is the best doctor I have seen in years.

She was very thorough, didn't rush me and has booked in a double appointment for next time. The people on reception are lovely and helpful, the one on today i ... s brilliant.

Although I have given a 3 out of 5 overall I would rate the doctor I saw 5 out of 5, I can't rate them highly enough. I can't speak highly enough of her.

The Nurse Practitioner was so thorough and really good. However getting an appointment is difficult.

You still wait for longer than you should, longer than I would say is appropriate.

They do well with the kids when you can get them in. but I phoned at 8.

01 and didn't get through till 8.57, I was 25 in the queue.

If it was an appointment for me I would have given up and not bothered. Everything was sorted for him today and they have even booked in a follow up appointment on Friday which is awesome.

The reception team are lovely when you come in.

They always sort me out, I can get an appointment when I need one, I come down rather than phone. The staff are good, friendly and helpful and if they can do it for you they do.

I have never had any issues and I can't rate them highly enough for the care they gave my dad and brother. They always get the children in to be seen but sometimes it can be hard to get an appointment. It's good for me generally but sooner appointments would make it better.

Sometimes it's hard to get an appointment but other times there is no problem. If you explain what it is they normally fit you in if they can. Staff are very nice and polite. One doctor can be a bit brusque and it is well known among the patients but I have not seen them for a while.

It can be a long wait to see a certain doctor, I really wanted to see my named doctor and had to wait a month, I could of got in a week earlier with a different one though. My husband is with a different surgery and they have a ring back facility so you don't have to wait on the phone, I have mentioned it here and have been told that they are now bringing it in, not sure if that is because I recommended it or they were going to anyway, but I am happy they are.

The nurse that I saw today was ve ... ry good, so helpful and spent a lot of time explaining things to me, there was no rush, in fact I never feel rushed here no matter who I see. I like the way you get a text when you make an appointment and then you get a text reminder.

I find that when I ask for an appointment they work round me, I am a carer for my husband so find certain times easier then others and they never say no you have to come at this time, I get a choice which is important.