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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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As a service provider, you can leave your response to the original review and the reviewer will be notified of this. However, they will not be able to reply to your response, but can get in contact with Healthwatch Norfolk if they wish to pass any comments along. Remember, your response will be seen by everyone who visits your service page on our website, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your Reply

Original Feedback for Broadlands Lodge Care Home:


5

Very comfortable

It's very comfortable. The staff are good. I enjoy the activities here, we recently had a Great Gatsby event which was good fun. Our rooms are nice, I've got my own shower. We get a lot of choice for breakfast. If you don't always like what's for dinner you can ask for an omelette or something. I wouldn't change anything, if you've got a problem you can go to staff. I couldn't think of anything to grumble about, it's always good fun. I like to help out with jobs around the home and sometimes I go out with staff.

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