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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

Keep the language and tone civil
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Make it relevant to the review

As a service provider, you can leave your response to the original review and the reviewer will be notified of this. However, they will not be able to reply to your response, but can get in contact with Healthwatch Norfolk if they wish to pass any comments along. Remember, your response will be seen by everyone who visits your service page on our website, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your Reply

Original Feedback for The Beaches Medical Centre:


1

Can’t even get on to the online service

I have tried for two days to use the online service. It’s impossible. Yesterday it kept saying all our appointments are full. You couldn’t even get on to ask for advice. How on Earth are people without a smart phone or computer able to get help. The whole system is rubbish. We will end up as a very ill nation. No wonder the hospitals are struggling, you can’t get through to the doctors. It needs a complete review

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