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I'm employed by Cranmer House (Residential Care) and have authority to leave this response *.

Original Feedback for Cranmer House (Residential Care):

5

It's a happy place to be

All the helpers are lovely, they are very very nice. They take your laundry and you get it back in about a day and sometimes somebody's been kind enough to put them away for you! I was allowed to bring my recliner chair from home into my room which was nice as it was quite new. I try to go to all the activities as they're very good, they're always interesting. I like the games and we're going to come down to watch the Grand National together - we've picked names out of a hat so it will be quite exciting. The exercises and things we do with Liam are marvellous. I've always been well looked after. They had a dentist come round and I had four fillings right here which was great. When my family come to see me they make them very welcome, they bring drinks for them and the little ones. When I came here my legs were in a terrible state and now they're so much better. It's the most marvellous place anybody could come to, I can't give it more than top, top marks. I do wish I could have proper Heinz beans, soups and sauces though and I'd also love a bacon sandwich with HP brown sauce. I wouldn't mind if I had to pay a little bit extra for it so I could have it. Sometimes you might not be madly keen on the two choices of meals but I eat what I can and make it up with fruit after. They did go back to the kitchen and get lemonade especially for me when I didn't want anything from the trolley. They also changed the cup in my room from a little plastic one to a glass. I'd like a Pyrex one with a handle like I had at home, they've been good changing it to a glass but I will ask about this. But it's not easy to suit everybody and they're very good, it's a happy place to be.