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I'm employed by Cranmer House (Residential Care) and have authority to leave this response *.

Original Feedback for Cranmer House (Residential Care):

4

Help is there, whenever I need it

I've been here for three months. It's good here. The food is good. I'm type two diabetic. There is a good variety of food. The care here is good. I wasn't feeling very well and they sorted out everything with the surgery and then with the Queen Elizabeth Hospital. The people here are good. Day to day, they make sure I'm alright. They always come in before breakfast to see if I'd like to go down to eat breakfast. There is always a choice. It's very nice. I like my food. I enjoy it. I like the activities. We play dominoes, that's good fun. I do that every day. Sometimes young children come in to play. I love to watch them have fun. I also join in with the knit and natter. I like the plain knitting. I enjoy the company. In here there is always someone to talk to. I love the company. I worry that my blood sugars are low. I've been told to write it down, when the levels are low.I think they are going to get a doctor to come and see me but I don't know when that will be. I want a doctor to talk to me directly, face to face, not talking to the staff. They don't tell me anything. When you want washing done, you have to have a certain amount ready to wash, otherwise they don't wash them. Sometimes I'm a bit short of clothes. Other than that, it's pretty good. Help is there, whenever I need it.