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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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As a service provider, you can leave your response to the original review and the reviewer will be notified of this. However, they will not be able to reply to your response, but can get in contact with Healthwatch Norfolk if they wish to pass any comments along. Remember, your response will be seen by everyone who visits your service page on our website, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your Reply

Original Feedback for East Harling Surgery:


5

I quite like it - nurses are brilliant

I have been a patient here for 30 years and I quite like it. The nurses here are brilliant but you can't see a Dr. The nurses are very good at dressings. I have my INR and I also broke my hip and they are just brilliant. The only problem is the phones there is a long wait on the phones. I don't have the internet or a smart phone - they send me links in a text to my phone that doesn't work as is not a smart phone and they know this I wish they would send me a letter instead.

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