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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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As a service provider, you can leave your response to the original review and the reviewer will be notified of this. However, they will not be able to reply to your response, but can get in contact with Healthwatch Norfolk if they wish to pass any comments along. Remember, your response will be seen by everyone who visits your service page on our website, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your Reply

Original Feedback for East Harling Surgery:


5

We are lucky given the size of the village

I had an infected cyst and was given antibiotics but it was no better. Reception asked about what the problem was and Dr Williams saw it, did a minor procedure and then I have been coming twice a week for dressings. Dave has seen me and Becky and Karen are marvellous too. Reception are just great. The only improvement I can think of is minor - there is sometimes a wait on the phones and I have had to chase a prescription before. I think we are very lucky given the size of the village.

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