Feedback Centre
  • Home (current)
  • Share your experience
Back to main site
Find your service by name or location:
Type in a service name or location

    Right to Respond


    Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

    Keep the language and tone civil
    Don’t mention personal details
    Make it relevant to the review

    As a service provider, you can leave your response to the original review and the reviewer will be notified of this. However, they will not be able to reply to your response, but can get in contact with Healthwatch Norfolk if they wish to pass any comments along. Remember, your response will be seen by everyone who visits your service page on our website, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

    Your Reply

    Original Feedback for East Harling Surgery:


    4
        

    No problems at all

    I have no problems at all, I ring up and wait for a phone call back. I don't agree with this entirely as you can't see when you call, and if you are elderly you may not be able to hear as well on the phone and the dr can't pick up facial expressions from people on the phone and some people are embarrassed to use a phone. Apart from that, everyone is lovely, I have been a patient here for 15 years

    • Terms & Conditions
    • Privacy Policy

    Powered by