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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original Feedback for East Harling Surgery:

2

Made to feel like I am over reacting

Had a blood test yesterday which was great, in and out no problems but I did have to wait 3 weeks for that appointment. I have been having on going issues for a year, I was on iron tables and I had a blood test, I rang for the results and the receptionist told me they were clear and that was it. I thought about it and rang back to say why am I still taking the table then, they then said they would ask the doctor and they came back and said to stop taken them, I really wanted to talk to a doctor about it but couldn't. One of the male doctors just told me as you get older and have children lady problems get worse and there is nothing to do. I am 35. I was just made to feel like I am over reacting and it makes me doubt myself, no one cares. I did speak to a female doctor who has referred me to the hospital. I had been having very bad headaches and booked an appointment to talk about them but I don't know if it is linked to my other problem but they will only let me talk about one thing. I even struggle to get appointments for my 6 year old son who has been having ongoing earache since the start of the year, he just keeps getting on after the other, I tried to get an appointment and was just told to go to the walk in centre, he is 6 and in pain and I have a younger child that would have to come with us, how is that supposed to work, the earaches are so bad we have ended up at Bury St Edmunds hospital in the middle of the night. I guess on the whole when you are there they are polite enough.