Feedback Centre
  • Home (current)
  • Share your experience
Back to main site
Find your service by name or location:

Right to Respond


Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

Keep the language and tone civil
Don’t mention personal details
Make it relevant to the review

As a service provider, you can leave your response to the original review and the reviewer will be notified of this. However, they will not be able to reply to your response, but can get in contact with Healthwatch Norfolk if they wish to pass any comments along. Remember, your response will be seen by everyone who visits your service page on our website, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your Reply

Original Feedback for East Harling Surgery:


1

Difficult to see someone face-to-face

This surgery is a joke. We want something like you see on that program 'GP behind closed doors'. But it's nothing like that here - instead you can't see a doctor, then you can, then you're sent to Kenninghall. You then visit the practice and the carpark is empty - probably because they're just seeing patients online. When you go to the hospital they're flat out but your GP just won't see you. It's 50/50 with staff attitude. I've had some start arguments with me but on the other hand some are really helpful. My wife had a scare and needed serious treatment - the GP saved her life. They do what is needed when it comes to things like that. Getting in to see someone is what is the problem and seeing someone face-to-face. Doctors don't seem to last long here either - we get good ones and then they leave.

  • Terms & Conditions
  • Privacy Policy

Powered by