Feedback Centre
  • Home (current)
  • Share your experience
Back to main site
Find your service by name or location:

Right to Respond


Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

Keep the language and tone civil
Don’t mention personal details
Make it relevant to the review

As a service provider, you can leave your response to the original review and the reviewer will be notified of this. However, they will not be able to reply to your response, but can get in contact with Healthwatch Norfolk if they wish to pass any comments along. Remember, your response will be seen by everyone who visits your service page on our website, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your Reply

Original Feedback for Elmham Surgery:


1

Complete waste of time

My young person is struggling with anxiety to the point of being on the brink of being kicked out of college. Needed help now, waited 2 weeks for an appointment only to be told to self refer for help! The info I put on the online form was exactly the same as what was said in the appointment. YOU SHOULD HAVE TOLD US THAT ON THE PHONE. not make them wait 2 weeks for a doctor to quote policy.

  • Terms & Conditions
  • Privacy Policy

Powered by