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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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As a service provider, you can leave your response to the original review and the reviewer will be notified of this. However, they will not be able to reply to your response, but can get in contact with Healthwatch Norfolk if they wish to pass any comments along. Remember, your response will be seen by everyone who visits your service page on our website, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your Reply

Original Feedback for Fakenham Pharmacy:


4

Now problems between the pharmacy and surgery

I don't have any problem with the communication between the pharmacy and the surgery, I have also used 111 and they have sent a prescription over and it has been ready when I have gone to collect it, the long opening hours are good for that. I find they answer the phone quickly as well. It is just so busy with the amount of people using it.

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