Gayton Road Health and Surgical Centre
Telephone: 08444996881
Website: www.vidahealthcare.nhs.uk
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Made cataract procedure easy for me
23rd November 2018I had a cataract procedure done at Gayton Road and I found them very good. They made it easy for me, the nurses were very good and very caring.
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Getting an appointment is hard
23rd November 2018I've got no qualms with the care, but getting an appointment is hard. The lines were so busy yesterday morning that I couldn't get an appointment.
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Great doctors but hard to get an appointment
23rd November 2018Sometimes when you ring up early, all of the appointments for that day have been taken and you can't do any advanced bookings - it's happened twice to me now. However, the doctors are great, they always have a lot of time which is great because it's easy to just feel like a number in front of a doctor sometimes.
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Very amicable people
23rd November 2018I'm more than happy with the service, they're very amicable people.
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Good with learning difficulties
23rd November 2018They're a good doctors. I've got learning difficulties and they're always very friendly and kind.
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Very thorough
23rd November 2018I was seen on time and the doctor was very thorough. However the main issue is calling for an appointment in the morning. I rang at 8:15 and was immediately 20th in the queue. It was an appointment for my child as well, which should surely be a priority?
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Incredibly organised
22nd November 2018They have really good links with the hospital, and when I came here for my flu jab I hardly had to wait at all - they're incredibly organised. Only minor complaint is that I haven't quite got the idea about the new online booking system yet.
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Couldn't get seen after a triple bypass
22nd November 2018Not very happy at all. I had a triple bypass 7 weeks ago, yet it still took me 4 weeks to even see a doctor about my concerns relating to the operation. However when I got to see the doctor they were very good, and so was the triage nurse.
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Top marks from me
22nd November 2018Good doctors, good nurses, good antibiotics for my asthma - it's top marks from me!
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Can't see who you want, when you want
22nd November 2018When I rang at 8:15am on the phone they said there were no appointments. Yet when I went to the reception that same day, they could give me one at the desk.
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