Great Massingham Surgery

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• Can always get an appointment!

  5

      

  Submitted by Anonymous 22nd October 2018

  Excellent clinic. Can always get an appointment!

  
  
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• Get to see the doctors we want to see!

  5

      

  Submitted by Anonymous 22nd October 2018

  Occasional wait times, however we always get to see the doctors that we want to see! We always sing the praises of the practice.

  
  
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• No complaints at all

  5

      

  Submitted by Anonymous 22nd October 2018

  I've been here for years, I've had cancer 3 times and they have been wonderful, so supportive. I have no complaints all the staff are polite and helpful. The dispensary are good and polite too.

  
  
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• Whole service is excellent

  5

      

  Submitted by Anonymous 22nd October 2018

  Reception are always pleasant do their best to fit you in, so helpful. The doctors are lovely and everyone has got time for you. Whole service is excellent. The dispensary do home delivery as well.

  
  
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• Very good

  4

      

  Submitted by Anonymous 22nd October 2018

  Very good practice, but always room for improvement. I find it much better than Hunstanton.

  
  
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• Good surgery

  4

      

  Submitted by Anonymous 22nd October 2018

  We're very well looked after. You ring up and get your drugs, you can get appointments easily. Good surgery.

  
  
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• Go above and beyond

  5

      

  Submitted by Anonymous 22nd October 2018

  I've been here 18 years and was in Docking before that. They're brilliant. I've been in very recently and they've been really helpful and gone above and beyond, particularly reception. Everybody, they're all very helpful. Dispensary are very good for me and particularly my mum - don't have to come down they deliver.

  
  
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• Very convenient

  5

      

  Submitted by Anonymous 22nd October 2018

  Very convenient, good that there's a dispensary. Friendly, you can ask to see the same doctor and you can use Docking. There's a community care service in the village too. They have toys for kids and a book sale - it's like a village library.

  
  
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• Efficient, friendly, and personable

  5

      

  Submitted by Anonymous 22nd October 2018

  I got an appointment on the day within 20 minutes! Efficient, friendly, and personable.

  
  
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• Could improve timekeeping

  4

      

  Submitted by Anonymous 22nd October 2018

  They always sorted my appointments out. They're quite kind and polite. The majority of doctors and nurses have time to speak to you. The nurse I've just seen is adorable, myself and my kids love her. Time keeping for appointments is the only improvement they could do. I've waited 25 minutes past an appointment with a poorly 2 year old and we'd been to the hospital already.

  
  
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