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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original Feedback for Hellesdon Hospital:

1

Not acknowledge by CHRT

I was referred to the crisis team in the last week of September 2021. I had declined my GP doing this several times-my GP knows and understands ‘where I’m at’, and ‘how I work’? In the end, fearing my own safety, I agreed. I was assessed on a Friday and my GP rang me on the following Wednesday to tell me that they won’t accept me. My GP is as baffled as me. I rarely accept help, believing I can manage my self harm. Today, 5 days later, I’ve put all ‘my affairs in order’, believing I’ll end up dead, due to my erratic self harming. (Just because I don’t tell people what self harm I am doing, for the fear of being seen as an attention seeker, doesn’t mean I’m not doing it.) After 40 plus years in the system, trying to sort myself out, in the last 16 plus years, for the fear of being sectioned, I never thought I’d be rejected by the Crisis Team, at Hellesdon Hospital. Do the staff there really expect someone with long term MH issues to let everything ‘tumble off ones tongue’………my fears, my thoughts, my non existence in this world to a stranger, whose filling in a form every time ‘we’ do speak? It takes trust to open up to ‘your’ innermost fears for ‘your’ safety, not a 1 hour meeting……ludicrous. The thing is, ‘they’ don’t even realise how I truly feel.