Holt Medical Practice
Telephone: 01263712461
Website: www.holt-practice.nhs.uk
Feedback
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Good triage and ringback systems
19th August 2019They use a nurse triage system which is really effective, you see a nurse and if they need advice they call in a GP. Nurses are generally excellent, doctors are a little more hit and miss. The ringback system is good, on one occasion I had same day eye drops prescribed without needing to go into the surgery
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Blood pressure nurse
16th July 2018Saw blood pressure nurse last week. I have no problem with this surgery.
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No appointments available for follow up
10th July 2018I find the doctors are good but it's just getting an appointment. My doctor told me to make another appointment for a week, but the reception told me he didn't have any available. No other doctors did either. They got me an appointment in the end but it took me a couple of days of ringing back and forth. I'm a carer for my husband so being able to have appointments later in the day would be a big help.
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Long waits for appointments
9th July 2018I have a chest infection and need to go back to the doctor and it's a two and half week wait for an appointment. I go for regular checks for my Warfarin, which are fine. They aren't bad it's just getting an appointment to see a doctor.
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Very good surgery
9th July 2018I think it's a very good surgery. Good access to nurse practitioners if doctors are busy. It seems to be working okay. The PPG recently had a bath tub filled empty medicine boxes, showing the price of prescription items, and this worked really well in bringing down unnecessary prescription items.
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Help when I need it
21st April 2018I’ve always been able to get appointments here relatively quick. The staff are friendly and I can always get help if I need it.
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Triage well
31st January 2018You can always see a nurse and they triage well for the GP's. It saves the GP's a lot of time.
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It's a good surgery
13th November 2017It's a shame you can only book an appointment with the nurse on the day that you want to be seen. Also, the flu jab was more difficult to get this year so I got mine done at Boots.
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Doctor is great
13th November 2017I can always be seen when I go to the practice. I've heard it's difficult on the phone, so I go in to the surgery myself. My doctor is great and always listens to me.
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Always able to see a nurse
13th November 2017Walk in at 8am, always able to see a practice nurse. If you've ever got a big issue they refer you to the NNUH, which is easily done. Although it's quite a way to travel from Holt.
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