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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original Feedback for Howdale Surgery:

3

Diagnosed without tests?

Where my particular doctor is concerned I don't feel that he has enough knowledge. There has been more than one occasion where they've taken a stab at something but not really diagnosed it in the correct manner. The consultant I saw at King's Lynn hospital didn't understand how we'd reached a diagnosis without any tests. Why am I going to see a consultant for an operation when I haven't even had a scan or any blood tests etc. The hospital seemed very bewildered by it. Another time I phoned the surgery because my husband felt faint and was feeling like he might pass out. I was told I could talk to a doctor at 3.15, but that's no good as you can never get through. I just need advice. The duty doctor then just says to call 999 and get a paramedic to check him out. He probably just needed his blood pressure checked and a bit of advice. You hear on the news not to call unless you're dying so why are they telling people that. I just put him in bed so he couldn't fall and raised his legs etc. in the end. The diabetes service is good. I once asked for my machine to be re calibrated and was told I didn't need it, then later they told me I needed a new monitor, but they are generally very good. I can ask anything and they are pleasant enough. There's another doctor I see there and a locum who are also both very good.