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Original Feedback for Kenninghall Surgery:

2

Husband's experiences

Over the past couple of years or so my husband has had some challenging health issues. I'll summarise in order for brevity. 1) two bulging discs for which he was prescribed Tramadol. Didn't work so Gabapentin, increased dose as that wasn't reducing pain. Still wasn't working (all contact via internet/phone) Doctor contacted ref lack of pain relief with Gabapentin. Told to stop it - no reducing level slowly just stop it. 2) My husband was prescribed antidepressants, Citralopram. He was on these for quite some length of time. Due to no face to face appointments I contacted the surgery via website and told them that he was not in a good place irrespective of medication. A Doctor rang to speak to my husband and told him to double the dose. This he did, with further prescription given. As a result of increasing the dose he said he felt really unwell, nausious. I contacted the surgery, the Doctor rang and told him to stop the antidepressants. No reducing the dose over time just stop them. 3) Following the above, no follow up. As you can imagine things didn't improve. Obviously life with a depressed person is not eady so realising he was sinking and this was also impacting on my resilience I contacted the surgery again explaining that my husband had his review due and a perfect time to ask him how he was coping. Did it happen? Not until a further communication from me. An appointment was made with Dave - a star of a man who organised a new antidepressant and said he would have further appointments with my husband. Dave is not our Doctor. Neither of us have seen our Doctor for ages. My review was last week. Not been there since my last review over 12 months since. A blood sample was taken. No blood pressure, weight etc. No cholesterol test taken since we joined the practice 7yrs ago. Quite unlike our annual reviews we had in Scotland where we had starvation cholesterol test, thyroid, liver & kidney checks. The reputation of Kenninghall/East Harling practice is dire with many friends and acquaintances with complaints. Hopefully they will let you know.