Lawns Medical Practice
Telephone: 01379642021
Website: www.lawnsgp.com
Feedback
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They're generally fine
8th April 2024They're generally fine, they keep on top of my conditions. I ring for an appointment and usually get one. They're alright.
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Given Up Trying To Get In
30th May 2023No appointments available to see the GP. I called at 8:30am and was told to call back the next day. I called the next day and had the same issue. I just gave up trying! I think I should be able to fill in a form online with the reason for the visit and the surgery should get back to me with either a face-to-face visit or a telephone consult.
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3 day 40 degrees temp in 2y old turned down
13th February 2023Called in this morning to get appointment for 2y old with constant temp in range of 39.5-40 degrees to find out that’s not emergency. After waiting another 35mins of phone to get appointment decided to use 111. After assessment doctor appointment been scheduled asap due to his condition. Seems like lady on the reception knows more than doctors
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Can't fault them
7th October 2022Every time I try and get an appointment I always get one. I can't fault them.
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I find them very good
7th October 2022What is good about this surgery? Their efficiency and quickness. Now you don't have to wait long, there used to be quite a wait. I find them very good, I would say there is nothing they could improve.
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Always get an appointment when I need one
7th October 2022I think they are always polite on the phone, I always get an appointment when I need one, I got a call back within half an hour this morning, which I feel is exceptional. I had a prescription done and collected within one hour.
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Very good with prescriptions and flu
7th October 2022I haven't seen a Dr here yet as have not lived here long but my experience with prescriptions and the flu vaccine is very good.
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They look after me carefully
7th October 2022I am a type 2 diabetic and they look after me carefully all the time. I see both nurses and Drs here. The only improvement could maybe be another Dr not to alleviate waiting times but to take the pressure off the whole team.
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Majority of time you get a phone call
6th October 2022When you see a dr it is fine, but it is a struggle to see them. The majority of time you get a phone call. I see the nurses once a year. More face to face appointments with a Dr would be better.
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Nurses excellent, doctors terrible
6th October 2022Nurses have always been excellent both in knowledge and the way they communicate. Never been able to see a female doctor, but the male doctors I've seen don’t listen, don’t care and don’t know much. I don’t trust their abilities, that they believe what I’m saying or that my health is in their interest. They also make me feel uncomfortable. Aside from that, I dread needing to visit not because of my health but because before you even get there the receptionist is rude and bolshy the majority of the time. I understand she is busy but the majority of people call because they need to and have probably put off doing so until they absolutely have to. The stars I give below are unfortunately based on the general practice who let the nurses and their patients down.
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