Lincoln House Care Home
Telephone: 01362637598
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I think we're getting good value
18th March 2025My wife has been here for two months. She has settled quite well. No serious problems. The nurses and care people have sorted out any small problems. There is a problem with her eating but I am happy that it is being dealt with. They said they will get a nutritionist in. The care has been good in general. It's perhaps not so good at the weekends when management don't seem to be in attendance. There is a lot going on here. My wife enjoys the "volleyball" as she used to play a lot of tennis. We looked at a number of care homes before moving here. They didn't have as many activities as here. She enjoys the religious services. They have musicians and singers coming in. She enjoys that. They also have sitting exercises. I don't know if she fully enjoys, it but she does it! I think we're getting good value for money. I visit every other day as I live locally. What is good here is that they try to include families and dependants in the activities. For example today is a well being meeting, followed by a seaside (themed) lunch. I would say that when we first came here, the management didn't work quite so well as it does now.
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Staff are a jolly lot
14th March 2025I get on very well with the staff. They're a jolly lot, they're not all official, they're a good crowd. There's lots of activities to do which is good as I like to keep busy. I'd like to produce an adult nativity as I used to write and perform and I know work-arounds to include people with dementia. I haven't suggested it yet but I'm going to and I think the staff would encourage any ideas and see how they could help. The food is good, there's some I enjoy more than others but that's my preference and they wouldn't hesitate to get me something else. My room is adequate, I wouldn't want it any larger. My bed wasn't comfortable at one point, I reported it and another one came the next morning. I'm quite happy with what the home offers. The staff really are good I'm not just saying it. We have a laugh, they take an interest in what you're doing and they remember things.
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They keep a good eye on me
14th March 2025It's been good so far, the nurses are alright. I'm happy as I am in my room. They keep my medical equipment clean and I'm comfortable. I was underweight before I came in and, because of the medication, I've put on weight and I'm healthy now. If I ring the emergency alarm they're in in a minute, they don't mess about. 'Bang' they're here! I've got my own toilet and I'm on a rota for a bath. I can't go out without anyone so I don't go anywhere apart from hospital, taxis are too expensive to town. I would like to go out with staff and I have told them but nothing's happened yet. My room is decorated how I want and my bed was wobbly but it's been fixed. I did ask for a longer bed as I'm tall and my feet get cold sticking out in the winter but I have to wait for the money to be approved by the management. They keep a good eye on me popping in and asking if I'm OK or need anything. We get Christmas and birthday presents here and they bring you round a birthday cake. They decorate for any events like Halloween or royal celebration days.
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No complaints
14th March 2025I've got no complaints at all. We have little ups and downs but we always get over them. We do a lot of different things - we play ball games, we do lots of crafts and we make things to decorate if it's a special day. The food is good. You get two choices every day and you can have whatever you want if you don't like those choices. The carers are all lovely, there are permanent ones and some agency. I've got the best room in the place! I've got a beautiful view. I can't think of things they could do better as things suit me here but they might not suit somebody else.
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