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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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I'm employed by Marham Dental Practice (Dentistry for you) and have authority to leave this response *.

Original Feedback for Marham Dental Practice (Dentistry for you):

1

cancellations

I have been having problems with a back tooth, which started in January 2021, I managed to see the dentist in March 2021, and was told that if I had more problems with the tooth, to get in touch with them, and I would be able to see the dentist !!, how wrong they are. I phoned the marham dentist again in November 2021, and explained that I was having problems again with the back tooth, and was given an appointment for 2 days later, I was just getting ready for the drive to marham,when I got a phone call to say that it had been cancelled, but that another appointment had been made for me, to attend 4 weeks later, which, was after, christmas, even though I said I was having problems again with my tooth, the person didn't seem at all interested, or any sympathy for the pain and problems with the tooth. However, the person said that if I was to pay, then I could be seen asap, but I explained that I'm on a low income, and cannot afford to pay. I was given another appointment for January 2022, but I think by the time comes for the appointment, I will most probably have pulled the tooth out !!. All I can say, is, off you have money, you will get the treatment you need, otherwise they no sympathy for people like me, on a low income.