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    Right to Respond


    Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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    As a service provider, you can leave your response to the original review and the reviewer will be notified of this. However, they will not be able to reply to your response, but can get in contact with Healthwatch Norfolk if they wish to pass any comments along. Remember, your response will be seen by everyone who visits your service page on our website, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

    Your Reply

    Original Feedback for Market Surgery:


    4
        

    I've had no problem here

    I have been with the surgery for over sixty years. I find it very helpful and very useful. Personally I've had no problem here. There are more people than me who need to see a doctor. Sometimes I see the nurse practitioner and that's okay for me. They refer me to a doctor straight away if needs be. Phoning up is horrible. I spent 20 minutes on hold once. A bit more parking would be nice!

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