Feedback Centre
  • Home (current)
  • Share your experience
Back to main site
Find your service by name or location:
Type in a service name or location

    Right to Respond


    Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

    Keep the language and tone civil
    Don’t mention personal details
    Make it relevant to the review

    As a service provider, you can leave your response to the original review and the reviewer will be notified of this. However, they will not be able to reply to your response, but can get in contact with Healthwatch Norfolk if they wish to pass any comments along. Remember, your response will be seen by everyone who visits your service page on our website, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

    Your Reply

    Original Feedback for Mattishall Pharmacy:


    1
        

    Horrendous queues

    Horrendous queues, you can waste a day trying to get a prescription. You queue for ages and then when you get to the front your medication may not be ready. You can't get through on the phone. My husband recently came out of hospital and because of previous experiences we have had I am now worried it won't work out okay with his medication. It destroys your confidence.

    • Terms & Conditions
    • Privacy Policy

    Powered by