Castle Partnership
Telephone: 01603442200
Website: www.castle-partnership.co.uk
Mile End, Tuckswood, and Gurney Surgeries
Feedback
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Efficient
11th November 2021I found the whole experience today efficient, clean, quick and friendly. I find getting an appointment okay.
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Appointment Very Quick
11th November 2021My appointment today was very quick and my problem was dealt with. I find the staff very pleasant. I found it hard to be seen over the lockdown which I felt was strange as I work at the hospital and that was still going be it seemed that GPs stopped. I have had phone appointments but find face to face better.
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Staff are Wonderful
11th November 2021I find the staff wonderful and helpful. They always fit me in when they can. It is just a nice surgery. Today at my appointment I was in and out within 5 minutes.
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Good Communication
11th November 2021Every time I have needed a face to face appointment I have been given one. I find the surgery very proactive, they have asked me my needs and called to check on things. It is much better than my old surgery in Essex. As it is small I find it more friendly and has an old fashioned doctors surgery feel about it which I like.
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Very Nice Staff
11th November 2021I had a blood test today and everything was good. The staff are very nice and friendly. I have no problems getting an appointment. I am very happy with how this surgery is now run. It has improved as it was not always as good.
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Staff very good
11th November 2021I find the surgery easy to contact, I prefer using the online system and find they get back to me quickly. I think the surgery is better managed now the use a triage system. The staff are good and always friendly, but I do find the nurses are more approachable then the doctors. I do find the car park is not big enough.
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Marvellous Doctor
9th November 2021I lost my wife two days ago and this surgery has supported me well. I have had the doctor phone to check up on me and in her last week he collected her medication and brought it round to the house. Me and her did not realise how ill she was but the doctor did and looked after her. I do not like the new waiting room, I find it a bit cold and clinical, but know why they had to do it.
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Really Pleased
9th November 2021I saw a nurse today and they were very professional, I was really pleased with how my appointment went. Sometimes it can be a little difficult to get an appointment but when you do it is fine.
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Efficient
9th November 2021My appointment was quick. The Doctor was nice, kind, efficient and clear.
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All good
9th November 2021I find it a smooth operation here, it is all good. The staff are friendly and they communicate well.
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