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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

Keep the language and tone civil
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Make it relevant to the review

As a service provider, you can leave your response to the original review and the reviewer will be notified of this. However, they will not be able to reply to your response, but can get in contact with Healthwatch Norfolk if they wish to pass any comments along. Remember, your response will be seen by everyone who visits your service page on our website, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your Reply

Original Feedback for Millwood Surgery:


2

Impossible to leave message out of hours

Both my parent are in their 90s and have been diagnosed with Alzheimer's. They need to get new prescriptions but the surgery has not helped deliver this over the last week. And now it's closed for Easter nothing is happening at all. I can't even leave a message until April 2 when it opens again. Feeling really abandoned.

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