Feedback Centre
  • Home (current)
  • Share your experience
Back to main site
Find your service by name or location:

Right to Respond


Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

Keep the language and tone civil
Don’t mention personal details
Make it relevant to the review

As a service provider, you can leave your response to the original review and the reviewer will be notified of this. However, they will not be able to reply to your response, but can get in contact with Healthwatch Norfolk if they wish to pass any comments along. Remember, your response will be seen by everyone who visits your service page on our website, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your Reply

Original Feedback for Millwood Surgery:


2

Couldn't get emergency care at doctors

My grandson was having a really heavy nosebleed that just wasn't stopping. I only live opposite the surgery so just walked in to see if a nurse was available to help stop the bleeding - however they told us they had no capacity and that we had to go to James Paget. I'm not very mobile so we had to get a taxi to A&E. If there was an urgent nurse service for minor emergencies at GPs it would relieve so much pressure on A&E.

  • Terms & Conditions
  • Privacy Policy

Powered by