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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original Feedback for Mydentist - High Street - King's Lynn:


1

Dire...don't use them!!

To begin I will need to appraise you of my dentistry background.When I was 17 I damaged one of my front teeth in an accident. Initially I had a cap and crown but by the time I was 22 it was necessary to move to a Maryland bridge. I am now 46. So some 24 years of the same treatment. In that time I have had 3 bridges made. The first was a double wing version which was quickly recognised not to be suitable for my mouth and so I was recommended to go to a single wing within a year (some 23 years of single wing Maryland bridges). The first of the single wing bridges lasted until 3 or 4 years ago, I acknowledge this is an extraordinary time for a bridge to remain. It was re-cemented on a couple of occasions and because the actual bridge was still in good condition (I look after my teeth reasonably well) re-cementing was all that was necessary. In fact when the actual enamel of the first bridge did finally give, the bond was still so strong that it was decided to build up on the bridge in situ rather than risk damaging the tooth the bridge was cemented to. Only when that bond finally gave way was a new bridge made. At no time during this long period was I advised that re-cementing may not work...until I visited 'My Dentist', Kings Lynn to have my latest bridge re-cemented as it came loose. I thought that this would be the same experience as with the other dentists I had been with, indeed I have been with that practice for a few years but the dentist I had has moved and I was assigned a new person (no names or gender allowed so the entire practice with have to receive the bad review). This dentist immediately said, as I walked through the door, that re-cementing may not work and we'd have to look at alternatives. This immediately made me think that there was an ulterior motive to the persons comments and indeed I feel I am correct. They spent seconds preparing the surfaces of my tooth and the bridge for cementing (rather than the minutes I was used to of cleaning and roughing the surfaces) and of course within 24 hours it was loose. I went back and the person said they told me so, in a terrible manner, and if I wanted it re-cementing again I should get another dentist. I am actively looking for another dentist, indeed I would rather travel 2000 miles to another country than return to that individual. Even if they are correct and the bridge will not take re-cementing (although the preparation, in my opinion was abysmal) I would still not want to return to be subjected to such a dire attitude and obvious attempt to extort money for the new, expensive and favoured procedure of an implant. Favoured as it is so expensive, which lends weight to a half-hearted attempt to re-cement a bridge that I have never had problems with adhesion over previously. It is a sad fact that there are so few dentists, and particularly NHS dentists, around these days.

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