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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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As a service provider, you can leave your response to the original review and the reviewer will be notified of this. However, they will not be able to reply to your response, but can get in contact with Healthwatch Norfolk if they wish to pass any comments along. Remember, your response will be seen by everyone who visits your service page on our website, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your Reply

Original Feedback for NCC First Support - Norwich:


5

Jakob visited me today

Jakob visited me today to look into finding me support for my physical and mental health. He was kind, caring and made me feel validated and understood. It is very rare that I encounter a person that understands my difficulties. I am finally being able to have some support. I didn’t have to ask and feel ashamed or awkward. Jakob is looking into getting me support from the occupational therapy team and mobility aids for around the house. The management team are also writing to the GP. I am so grateful

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