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    Right to Respond


    Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

    Keep the language and tone civil
    Don’t mention personal details
    Make it relevant to the review

    As a service provider, you can leave your response to the original review and the reviewer will be notified of this. However, they will not be able to reply to your response, but can get in contact with Healthwatch Norfolk if they wish to pass any comments along. Remember, your response will be seen by everyone who visits your service page on our website, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

    Your Reply

    Original Feedback for Norfolk and Norwich University Hospital NHS Foundation Trust (NNUH):


    4
        

    I don't like the lack of information here

    I was on the stroke unit for a couple of months. I was released to home but my mother wasn't well enough to cope. Mum had a fall and was brought into the hospital. I then had a fall and was brought back into the AMU. I don't like the lack of information here. I don't know what's going on. Has my mum been updated? The care here has been good. I press the button and they come.

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