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    Right to Respond


    Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

    Keep the language and tone civil
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    As a service provider, you can leave your response to the original review and the reviewer will be notified of this. However, they will not be able to reply to your response, but can get in contact with Healthwatch Norfolk if they wish to pass any comments along. Remember, your response will be seen by everyone who visits your service page on our website, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

    Your Reply

    Original Feedback for Norfolk and Norwich University Hospital NHS Foundation Trust (NNUH):


    1
        

    Scared

    My husband was on Brundall Ward. He told me about one staff member. He said he was scared of him. My husband told me that the staff member had hurt his hand by tugging it and it got caught in the bed rail. While he was on the ward his shoes, stick and special mug were lost. We never got these back. He ended up with someone else's clothes on. His medication was just dumped on the floor. I plan to look into this further as the same things could be happening to other people.

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