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    Right to Respond


    Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

    Keep the language and tone civil
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    As a service provider, you can leave your response to the original review and the reviewer will be notified of this. However, they will not be able to reply to your response, but can get in contact with Healthwatch Norfolk if they wish to pass any comments along. Remember, your response will be seen by everyone who visits your service page on our website, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

    Your Reply

    Original Feedback for Norfolk and Norwich University Hospital NHS Foundation Trust (NNUH):


    4
        

    Staff amazing, but no beds

    My son had a severe asthma attack and was taken into hospital. We were there 17 hours before he got a bed. We were waiting in different rooms and in corridors. They ended up putting him in an old people's ward. Having said all that, the staff were truly amazing and it's through no fault of their own that there isn't enough beds. Social care is clearly a massive problem, because people have to stay in hospital or end up coming back.

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