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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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I'm employed by Norfolk and Norwich University Hospital NHS Foundation Trust (NNUH) and have authority to leave this response *.

Original Feedback for Norfolk and Norwich University Hospital NHS Foundation Trust (NNUH):

3

Many issues around care

I moved to South Norfolk while pregnant with my son. I gave birth at the NNUH over a bank holiday weekend, it was obviously short staffed or running with a skeleton crew. During birth I was repeatedly told that an anaesthetist would be coming soon for pain relief, but this never arrived, and I later found out there was only one anaesthetist working that shift. I had complications during the birth that weren’t noticed for a long time. I was then moved from to delivery suite from the ward. The surgery was noticeably dirty and they had to clean it before I could go in. The staff that were with me were amazing, it’s just there was not enough staff working to cover everything. Before birth I saw community midwives at GP surgeries in South Norfolk. This is difficult if you don’t drive, as they aren’t close to each other. I was assigned the same midwife throughout but often saw student midwives and not her. It would be great to have continuity, which feels missed sometimes. After birth I had some issues with midwife care. The midwife looked at my scar from birth, and insisted that it was okay. I was then rushed to hospital days later because of it. When I spoke to her she said it wasn't her problem. I also saw the lead midwife at another surgery. She told me my breastfeeding technique was disgusting. She also told my partner that I had post-natal depression but didn’t actually offer me any support.