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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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As a service provider, you can leave your response to the original review and the reviewer will be notified of this. However, they will not be able to reply to your response, but can get in contact with Healthwatch Norfolk if they wish to pass any comments along. Remember, your response will be seen by everyone who visits your service page on our website, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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I'm employed by Norfolk and Norwich University Hospital NHS Foundation Trust (NNUH) and have authority to leave this response *.

Original Feedback for Norfolk and Norwich University Hospital NHS Foundation Trust (NNUH):

5

Can't speak highly enough of them

I can't speak highly enough of them. I had prostate cancer and they were great. It was going on for a couple of years - they took samples, I had operations and still have some collateral which it fine to deal with. I also had follow up appointments for 3/4 years. I have a heart condition too and it's managed well with 18 month appointments. I'm very happy with the support that's been offered to be from the hospital. I just don't understand why we can't do some positives around the good stuff the hospital does? Why aren't more stats released about the success they have - how many people they save every day or how many people survive cancer thanks to them? I've always got 100%! The NHS is a wonderful institution. My only slight niggle was I had a consultant who was hard to understand once and I did ask for him to clarify things a few times but it got embarrassing for him and for me. So I have to check with the sister nurse when I left the appointment. She was very nice about it though and even gave me a number to call for information if I needed it. The hospital was very clean - they were cleaning it all the time. The staff attitude it great and they're obviously overworked and never paid enough for everything they do. You can sometimes wait but you get great treatment so I can't complain.