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Right to Respond


Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

Keep the language and tone civil
Don’t mention personal details
Make it relevant to the review

As a service provider, you can leave your response to the original review and the reviewer will be notified of this. However, they will not be able to reply to your response, but can get in contact with Healthwatch Norfolk if they wish to pass any comments along. Remember, your response will be seen by everyone who visits your service page on our website, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your Reply

Original Feedback for Norfolk and Norwich University Hospital NHS Foundation Trust (NNUH):


4

Slow in Eye Clinic but it's fine

Slow but fine - it's just one of those things. I think it's good that we've been told how many people are ahead of us waiting to be seen. It gives us an idea of how much longer we might be here. Since I'm unable to drive afterwards it's nice to have an idea of how long I'll be here so I can let me lift know and help arrange getting picked up.

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