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Original Feedback for Norfolk and Norwich University Hospital NHS Foundation Trust (NNUH):

3

Mixed experience of breast screening

Initially I visited a GP to investigate a breast lump, who told me it was hormonal. 6 months later decided to get a second opinion as it just didn’t feel normal for me. Second GP, still convinced it was hormonal or a cyst, referred me for mammogram and ultrasound. Appointment came through to see consultant who had a feel and said the same then sent me away to wait for appointment for the screening. Three weeks later went for screening appointment, and this I cannot fault in any way. At this point I was convinced still that the lump was nothing as that’s what indication is been given. Had the mammogram which showed nothing at all then the ultrasound and core biopsy. The staff that dealt with me at this appointment were amazing, the nurses and especially the consultant Arne. He told me that in his professional opinion he thinks the lump is cancerous, but he asked me first if I wanted him to give me his opinion which was great. He talked me through everything he was doing step-by-step and invited my husband in and explained everything to him also. He reassured me that he thought the prognosis was good with the lump being small. I am now waiting for the definitive results - which is the hardest part as a week feels a long time when all you want to do is tell your nearest and dearest. In a nutshell the actual screening process at the hospital was faultless, it was just the getting to that point which was lengthy. Even though I have a family history of breast cancer my first GP still did not send me immediately for screening which based on the potential outcome, is poor.