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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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As a service provider, you can leave your response to the original review and the reviewer will be notified of this. However, they will not be able to reply to your response, but can get in contact with Healthwatch Norfolk if they wish to pass any comments along. Remember, your response will be seen by everyone who visits your service page on our website, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original Feedback for Norfolk County Council:


3

Concerned about P2P being online now

My wife and I are expecting our first child and I'm concerned about the fact that Pathway to Parenting (P2P) antenatal classes are now going to be fully online. We've been told the only option is to pay to go to something run by NCT which is £150. We're first time parents and it's all a bit daunting for us. All the other options are paid for so there's nothing equivalent. The midwives are brilliant but they're limited to about 15/20 minutes when they visit. We've done two of the online sessions now and one was about brain development which isn't relevant for us yet and the other has been about what you to prepare. But the what to prepare video just included two couples saying what you didn't need, not useful things you would need. There's been no information on what happens and when it happens to help us prepare. We're in our third trimester so I don't want to bother our midwife with things at this stage but we're trying to plan ahead and get prepared. I'm just worried about my wife. I'm worried about her missing out on the social aspect of P2P e.g. meeting other mums in the same situation and forming a support network. From what I've heard it's about having someone to text at 2am when you're stressed or when I come home from work and I want to rest but she's been home all day without adult conversation.

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