Old Palace Medical Practice

Feedback

• Not great experience

  3

  Submitted by Anonymous 26th November 2022

  I can hardly ever get a appointment even for a baby and they always say the same thing when they give you a diagnosis

• Reply from Old Palace Medical Practice

  Good afternoon, we're very sorry you have had a bad experience with the practice. Please email nwicb.complaints.coastalpartnership@nhs.net with your details and information regarding your experience so we can look into this for you. Kind regards, The Coastal Partnership

• You can get an appointment when you need one

  4

  Submitted by Collected by Healthwatch Norfolk staff 26th July 2022

  You can get an appointment when you need one. I do not have a problem with any of the staff. The receptionist are friendlier than some I have come across. A car hit the wall of the surgery a while ago and I was impressed how they kept going while it was being repaired.

• Reply from Old Palace Medical Practice

  Thank you for your positive feedback

• Thorough checks

  4

  Submitted by Anonymous 23rd May 2018

  They help me a lot. They talk to me about stuff and tell me why they're doing certain things. I've recently had a health check, it was thorough and good.

  
  
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