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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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As a service provider, you can leave your response to the original review and the reviewer will be notified of this. However, they will not be able to reply to your response, but can get in contact with Healthwatch Norfolk if they wish to pass any comments along. Remember, your response will be seen by everyone who visits your service page on our website, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your Reply

Original Feedback for Roundwell Medical Centre:


2

Today was good but it is generally poor

Today i would give 5 stars as it was a pre booked appointment with no problems, the staff were fine and the appointment booked in advance. Generally I find it quite poor as you have to fight to get through at 8am. I have had blood tests go missing and what is put on the NHS app is not accurate It just seems when you are working to their schedule it's good but when you request anything it is incredibly difficult.

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