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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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As a service provider, you can leave your response to the original review and the reviewer will be notified of this. However, they will not be able to reply to your response, but can get in contact with Healthwatch Norfolk if they wish to pass any comments along. Remember, your response will be seen by everyone who visits your service page on our website, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your Reply

Original Feedback for Roundwell Pharmacy:


1

Unsafe healthcare

Attended for Covid booster (as CV) staff unmasked had to ask them to wear a mask.Tiny room no ventilation.Given booster is for elderly and vulnerable and NHS website highlights precautions needed for those at higher risk, I would expect safeguards to be in place.

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