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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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As a service provider, you can leave your response to the original review and the reviewer will be notified of this. However, they will not be able to reply to your response, but can get in contact with Healthwatch Norfolk if they wish to pass any comments along. Remember, your response will be seen by everyone who visits your service page on our website, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your Reply

Original Feedback for Spixworth Pharmacy:


1

Didn’t have the prescription

6 days after receiving my prescription, I went to pick it up only to be told they only had two tablets that I needed, I was told to go back the next day, upon returning I was told sorry we don’t have any of the tables I need, but we can order them in for tomorrow, but I was working the next day, why wasn’t it ordered when I first went in, I have now got to go two day without my very much needed medication to help with my mental health, I am not happy, this is not good enough.

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