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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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As a service provider, you can leave your response to the original review and the reviewer will be notified of this. However, they will not be able to reply to your response, but can get in contact with Healthwatch Norfolk if they wish to pass any comments along. Remember, your response will be seen by everyone who visits your service page on our website, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your Reply

Original Feedback for The Hollies Surgery:


3

There's pressure to get appointments

If you need ongoing appointments it's difficult. Doctor says come in two weeks, you could be waiting four. You can be waiting a long while when you're there too. People can't get sorted in 10 minutes so they're running late. There's not enough doctors. The service you get from medical staff is good, it's just the appointments letting it down. 10 minutes is not enough when you have multiple issues. They need more doctors.

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