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Original Feedback for The Humbleyard Practice:

2

The GPs aren't providing the service you'd expect

We've been sent here from Cringleford, we're fortunate that we have a car. It was a case of come here or not have an appointment. For about three months I tried going in-person to Cringleford to get my brother an appropriate appointment. About a month ago I was told we'd been booked with a pharmacist at Hethersett which is not the correct person but here we are so it's on record. I don't think my brother should have been diagnosed with Alzheimer's so I don't think he should be on the medication and the pharmacist won't be able to make that decision, only GPs can. My brother was only diagnosed from a brief memory test which didn't seem very reliable given that lots of older people struggle with memory. You can't get a blood test here for it like you can in Australia. In my opinion the GPs aren't providing the service you'd expect, they don't listen to the patient and I don't know where they are! The doctors at Cringleford also didn't listen to my symptoms. I was misdiagnosed and given antibiotics then antihistamines when actually I had full-blown Covid. They're not providing the service I would like to have and it can only get worse because of the houses going up, there are no more doctors.